Superior SLA for Critical Correspondence

With increasing regulations over healthcare correspondences, meeting critical communications deadlines is more important than ever. HealthLinq™ offers a variety of Service Level Agreements (SLAs) to our healthcare clients that meet and exceed those stringent requirements time and again without fail. From next day to same day, measured-by-the-minute, our team of highly experienced fulfillment professionals backed by some of the most sophisticated technology in the industry ensures that your most critical communications are rendered quickly, accurately and sent on their way by the required deadline. 

 

Complete Visibility, Complete Control Via HealthLinq Command Center

Your HealthLinq Command Center is the heart of your fulfillment operations, providing complete visibility into all of your fulfillment operations including mail dates, compliance requirements and work-in-progress oversite. All projects are audited, automated, and come with a minimum one day Service-Level-Agreement (SLA).

 

The new Command Center provides real time tracking to ensure that member, provider, and compliance expectations are achieved day after day. With this one central interface, your team can manage work-in-process tracking, online approvals, mail dates, compliance, asset management, special handling and reporting simply, easily and in real time, putting you on the fast track to success.

 

Find out more about HealthLinq Command Center by scheduling a call with us today. 

Taming the Chaos: Creating a Better Framework for Enrollment Communications

For most health plans, member enrollment and ancillary activities represent an annualized cycle of planned chaos. Learn about the essential initiatives health plans can take to realize significant savings in time and resources while exponentially increasing member satisfaction and regulatory compliance.

Download the white paper Watch the webinar